Terms & Conditions.

1. Business Information

Biohack Bliss operates as a project of SHAMANIC BIOHACKER, a registered sole proprietorship in Pakistan engaged in digital commerce and botanical wellness products.

2. Use of This Website

You may use this website for lawful purposes and in accordance with these Terms & Conditions.

You agree not to use the website in a way that could damage, disable, overburden, interfere with, or compromise the operation or security of the website or the experience of other users.

You must not use the website for fraudulent, unlawful, abusive, or unauthorized purposes.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, ingredients, images, availability, pricing, and other information displayed on the website are accurate and current.

Product images are provided for illustrative and informational purposes. Actual packaging or presentation may occasionally vary due to packaging, manufacturing, or supplier updates.

Product information provided on this website is intended to describe the products and their intended wellness use. It is not medical advice and should not be interpreted as a diagnosis or treatment recommendation.

4. Product Suitability & Customer Responsibility

Customers are responsible for determining whether a product is appropriate for their individual circumstances.

If you have questions about ingredients, allergies, existing conditions, medications, pregnancy, breastfeeding, or other personal circumstances that may affect product suitability, consult an appropriately qualified healthcare professional before use.

Products should be used only as directed on the applicable product information and packaging.

5. Orders & Order Acceptance

When you place an order through our website, you are submitting a request to purchase the selected products at the displayed price and under these Terms & Conditions.

An order confirmation indicates that we have received your order. Orders remain subject to product availability, payment verification, address validation, and other reasonable order processing requirements.

We reserve the right to decline or cancel an order where there is an obvious pricing or technical error, suspected fraudulent activity, unavailable inventory, or another legitimate operational reason. Where payment has already been received for an order that we cancel, the applicable amount will be refunded through the relevant payment method.

6. Pricing & Payments

All prices displayed on Biohack Bliss are in Pakistani Rupees (PKR), unless expressly stated otherwise.

We reserve the right to change product prices, offers, promotions, or availability at any time. Changes will not ordinarily affect an order that has already been confirmed at a stated price.

Available payment methods are displayed during the ordering process. Where Cash on Delivery is offered, the customer agrees to provide accurate contact and delivery information and to accept the order upon delivery.

7. Shipping & Delivery

Orders are dispatched from our operational dispatch facility in DHA Phase 1, Islamabad, Pakistan, and are delivered through applicable courier services.

Delivery times may vary depending on destination, courier operations, weather, public holidays, order volume, and other circumstances outside our direct control.

Customers are responsible for providing a complete and accurate delivery address and an active telephone number for order coordination.

For detailed information regarding delivery, returns, refunds, exchanges, and cancellations, please see our Shipping, Returns & Refunds Policy .

8. Order Cancellations

Orders may be cancelled at no charge before they have been dispatched.

Once an order has been dispatched, it can no longer be cancelled and will be subject to the applicable return and refund policy.

To request a cancellation before dispatch, contact us as soon as possible using the contact details provided on this website.

9. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are handled according to our Shipping, Returns & Refunds Policy .

Customers should review that policy before placing an order. Eligibility may depend on the condition of the product, packaging, safety seal, timing of the return request, and the reason for the return.

Where a product is delivered damaged or defective, customers should contact us promptly with the relevant order details and supporting information so that the matter can be reviewed.

10. Operational & Returns Address

Our operational dispatch, returns, exchange, pickup, and self-collection location is:

Customers should contact us before sending any product back to confirm the applicable return or exchange instructions.

11. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, photographs, logos, branding, product presentation, page designs, and other materials, is owned by or used by SHAMANIC BIOHACKER and Biohack Bliss with appropriate rights.

You may view and use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without prior written permission.

12. Third-Party Services

We may use third-party service providers to support website functionality and business operations, including payment processing, shipping and delivery, analytics, website hosting, security, communications, and advertising services.

Your use of third-party services may also be subject to the terms and privacy policies of those providers.

13. Website Availability & Accuracy

We aim to keep the website available and its information accurate. However, occasional technical issues, maintenance, interruptions, inaccuracies, or delays may occur.

We may update, modify, suspend, or discontinue portions of the website or its functionality when reasonably necessary for operational, technical, security, or business purposes.

14. Prohibited Use

You agree not to use this website or our services to:

• Engage in fraudulent or unlawful activity.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with website security or functionality.
• Submit false, misleading, or fraudulent order information.
• Abuse promotions, discounts, payment methods, or ordering systems.
• Copy or exploit our website content or branding without authorization.

15. Privacy

Our collection and handling of customer information is described in our Privacy Policy .

By using the website and placing an order, you acknowledge that information may be collected and processed as described in that policy for purposes including order processing, customer support, delivery, payment processing, website security, analytics, and other legitimate business purposes.

16. Disclaimer

The information provided on this website is intended for general product and wellness information and does not constitute medical, diagnostic, or professional healthcare advice.

Biohack Bliss and SHAMANIC BIOHACKER do not represent that any product will produce a particular result for every individual. Individual experiences may vary.

Customers are responsible for using products in accordance with product information, applicable instructions, and their own circumstances.

17. Limitation of Responsibility

To the extent permitted by applicable law, SHAMANIC BIOHACKER and Biohack Bliss shall not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, interruptions to telecommunications or payment services, website outages, natural events, or other external disruptions.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited under applicable law.

18. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or applicable requirements.

The updated version will be published on this page with the applicable revision date. Your continued use of the website after an updated version is published constitutes acceptance of the revised terms.

19. Applicable Law

These Terms & Conditions are intended to be interpreted in accordance with the applicable laws and regulations of Pakistan, subject to any mandatory rights or protections applicable to consumers.