Shipping &
Returns.
Clear terms for delivery, returns, refunds and exchanges — so you know exactly what to expect when ordering from Biohack Bliss.
Overview.
Our Shipping and Returns Policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the logistics/courier company.
Partial refunds
There are certain situations where only partial refunds are granted:
- Returns with obvious signs of use.
- Any item not in its original condition, damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Check your account.
If you haven’t received a refund yet, first check your bank account again.
Allow processing time.
Contact your credit card company and then your bank. There may be processing time before a refund is posted.
Still waiting?
If you’ve completed these steps and still have not received your refund, contact us directly.
For assistance with a late or missing refund, email info@biobliss420.com .
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges.
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at info@biobliss420.com and send your item to:
H#4, Sector E, DHA Phase#1, Islamabad
Gifts.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
Returns.
To return your product, you should mail your product to:
H#4, Sector E, DHA Phase#1, Islamabad
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us for questions related to refunds and returns. Our team can help clarify the applicable process for your order.
Let’s sort it out.
Email: info@biobliss420.com
Phone: 0311-5746215
H#4, Sector E, DHA Phase#1, Islamabad